Privacy Policy

Protecting your personal and medical data is important to us. We process personal data exclusively in accordance with the revised Swiss Data Protection Act (revFADP) and — where applicable — the EU General Data Protection Regulation (GDPR).

Data controller

Praxis Dr. Wagner
Dr. med. Anna M. Wagner
Spalenvorstadt 3
4051 Basel
Email: info@praxis-wagner.ch

Data we process

In the context of our practice and this website, we process in particular:

  • Master data (name, address, date of birth, contact details)
  • Insurance and billing data
  • Medical data (history, diagnoses, findings, therapies, lab values)
  • Appointment data (via Doctena)
  • Technical data when visiting this website (IP address, browser, timestamp)

Purposes of processing

  • Medical assessment, diagnosis and treatment
  • Appointment scheduling and practice organisation
  • Billing with patients and insurers
  • Compliance with legal retention and documentation obligations
  • Operation, security and improvement of this website

Online booking (Doctena)

We use the Doctena service for online appointment booking. When you open the booking calendar, data is transmitted to Doctena's servers. Doctena's own privacy notice applies in addition (www.doctena.ch/datenschutz).

Cookies & web analytics

This website uses only technically necessary cookies. No tracking is performed for marketing or profiling purposes. Server logs (IP address, date/time, page accessed) are processed to ensure security and stability.

Disclosure to third parties

Medical data is only disclosed with your consent or on the basis of legal obligations — for example to co-treating physicians, laboratories, insurers in the context of billing, or authorities where reporting is required by law.

Retention

Medical records are retained in accordance with cantonal and federal requirements (generally at least 10 years after the end of treatment).

Your rights

You have the right to information, correction, deletion and restriction of processing of your data, as well as the right to object and to data portability, where provided by law. Please submit requests in writing to the address above or to info@praxis-wagner.ch.

Data security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or manipulation. This website is delivered over an encrypted connection (TLS/HTTPS).

Last updated: June 2026